Digital River and Their Partners Are Scammers
Complete Disregard For Customers and Consumer Law
A look across review sites consistently shows Digital River have no interest in providing customer service or meeting their legal obligations. There are countless horror stories of fragrant consumer law breaches and bad practices See for yourself:
https://www.trustpilot.com/review/www.digitalriver.com
Strength in Numbers
What can we do? Multi-Party Action
Given that there are many customers who have had an awful experience with Digital River we have the numbers on our side.
By filling out the form you can register your case. You will be notified about organised action against Digital River and their partners including: Multi-party/Multi-claim litigation, Organised complaint reporting to partners, consumer watchdogs and governmental bodies.
Please also send a complaint to directly to digital river and include a link to this website.
Report Your Case:
Are you partnered with Digital River?
If you are a company that uses digital river for your ecommerce services we urge you to start using an alternative provider as soon as possible. In the mean time please put pressure on your point of contacts within Digital River to improve their/your customer service. Its not acceptable to be complicit in their bad practice and allow them to damage your brands reputation.