REPUTATION MANAGEMENT
A steady mentality is not enough to fix a bad online reputation, since you cannot please everybody. Monitor, deviate, and protect your business from damaging information pointed at you. Consult a Reputation Damage Controller from Lingows Media today!
WHY IS REPUTATION MANAGEMENT CRITICAL?
According to BrightLocal in 2018, "57% of consumers will only use a business if it has 4 or more stars." That means your online reputation is more at stake than it was before.
Not only are reviews important, the way we respond, and the amount of time it takes to respond to a review, or lead, matters. Google is watching every business owner's response time.
GENERATE ONLINE REVIEWS
Lingows Reputation Managers work with a highly authoritative list of citation sites that can later be claimed and monitored for your brand. Google My Business has always been one of the most reliable review sources for local users and buyers. Aside from GMB, there are review sites you need to dominate like Yelp, Facebook Reviews, Amazon Reviews, TripAdvisor, Yellow Pages, Manta, and more.
If you are running a business, training an in-house reputation manager might not be a good investment. Why? Filling out the information and signing up for online review websites is time-consuming, and in-house talent might need more time to learn the process and the technologies behind it.
Call for the Reputation Manager’s help today!
Scan your business today!
SOCIAL LISTENING
The next step is how to be an excellent Social listener. Social Listening is the art of monitoring and responding to what someone says to or about your brand. Some could be showing gratitude for your excellent services, while others can be negative.
Be transparent and respond respectfully to all reviews, both positive and negative. Our Reputation Management Team dedicates their time to reply professionally to each rating. Offering solutions to the issues launched at your business, and maintaining good manners is a plus.
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REVIEW ALERTS
With so many review sites and social media platforms, you need an alert or notifications to keep you updated on what is happening around your brand. Lingows Media has an automated review alert system dashboard known as “PLATFORM-BRAND,” making it easier to observe your brand monitoring. Knowing when and where to respond saves you time, money, and credibility.
Let Lingows Media help your business build a great online reputation.
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