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RAPID ACCESS



Rapid Access, also known as Same Day Access, allows for same-day walk-in service for intake (agency registration) and scheduling for therapy appointment.

What is Rapid Access?

Instead of scheduling an intake appointment in advance for mental health and substance use disorder services, you may walk in to the locations listed above without an appointment and be seen the same day to complete registration paperwork and a clinical assessment.

 

Appointments for therapy services will be scheduled within 10 working days of your initial clinical assessment.

Can I see a doctor right away?


We do not offer Rapid Access to psychiatric services; therefore, you will not see a doctor right way or receive medications on your first visit. Once your clinical assessment is complete, the clinician will provide information on your next steps, including how you can arrange to see a psychiatrist to get medication.


If you are in need of emergency mental health treatment, please call 911, go to the nearest emergency room or call

H-NNCSB’s Emergency Services at

(757) 788-0011.


How much does it cost?

If you have insurance, you will be responsible to pay the copayment established by your insurance company. If you do not have insurance and live in in Hampton and Newport News, you may qualify for a discounted rate based on your income and family size. Our Financial Services staff will assist you during your first visit to provide more information. 


What do I need to bring?

  • Photo identification
  • Verification of your social security number
  • Proof of family size (custody or guardianship documents, birth certificates, insurance cards, separation or divorce papers, etc.
  • Proof of address
  • Proof of income (last 2 paystubs, W-2, social security eligibility letter
  • Insurance card


All required documentation must be presented for registration to occur.


Hours of Operation and Location Information:

 

Adults:         Monday – Thursday, 8:00 am -12:30 pm

                       200 Medical Drive, Hampton, Virginia 23666, Suite B

                       Phone: (757) 788-0243

 

Children:     Monday – Wednesday, 8:00 am- 12:30 pm

                       600 Medical Drive, Hampton, Virginia 23666, Suite B

                       Phone: (757) 788-0600

Interested in some general information about Rapid Access?


We want to know your needs exactly so that we can provide the care you need. If you are not sure about which program is best for you, call us at the main number.

Call the Main Number
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