List of FAQ
General QuestionsQ: What is Timeet
Timeet is an Instant Calendar app. Not like any other calendar app, Timeet uses people's phone number as their ID and that provides the experience to be the same as Instant Messaging (IM) app. Now you can invite any of your contact persons to a meeting and also share it using any IM platform such as Whatsapp, Messenger, Snapchat, etc.
Timeet synchronized with any other calendar installed on your smartphone device. That enables you to continue managing all your other calendars and easily set new meetings using Timeet and your preferred IM platform.
Q: Why should I use Timeet
With Timeet you can schedule a meeting or invite to an event anyone that you know his phone number or you are connected with in any Instant Messaging platform. No more need for official email address to set a meeting. It is easy and friendly to use.
Q: What if the invitee doesn’t have the application?
No need to worry. For you it is indifferent. Timeet automatically recognize if the invitee has the app. If yes, the meeting is set in his calendar and he get notification. If not, we send SMS with an invitation and link. When the invitee clicks on the link he will be forwarded to the App store to download the application and after installing the app, the meeting will already appear in his calendar.
Q: Which devices can I use?
You can use Timeet on smartphones. We have apps for iOS (6 and up) and Android (5.0 and up).
Q: How do I synchronized my other calendars?
When you first download the application and register, the application presents all the accounts that are defined on you device and you can choose which one to synchronize. In addition, you can change this definition at any time from the application menu 'settings'.
Q: How do I synchronized calendar that doesn't appear on Timeet's list?
Timeet presents all the calendars that are defined on your device. If it doesn't appear on Timeet's list, you have to check you phone's setting first. If it appears on your phone's list, please contact us at
support@timeet.co. If not, define it on your device and then restart Timeet.
For most Android versions you should go to Settings -> Accounts - > Add an account
For iOS go to Settings -> Calendars -> Accounts -> Add an account
Q: How do I invite people using my IM application?
After you set a new meeting (title, date and time) you can use the "share" button. That enables you to pick the IM application that you want to use. Once you choose IM application and a person/group to share it with, the system sends an invitation link to this person/group.
Q: Who can see my meetings?
The meetings that you create locally on your calendar (with no other people involved) or those that you only invite people directly, using the "Invite your contacts" button are secured and can only be seen by the meeting participants. However,
PLEASE NOTE that if you choose to share a meeting, everyone can forward the link and anyone that clicks on this link and install the application can get the meeting details.
Q: Can anyone share my meeting?
If you shared your meeting using IM application, anyone that gets the link can forward it and share it. If you didn't share the meeting but only invited people using the "Invite your contacts" button, you are the only one that can forward this meeting.
Q: Why do I need to enter verification code?
Timeet sends verification code to assure that the application is installed on your own device and no one can use your number and get your meetings information.
Q: What if I didn't get the verification code?
We are doing our best, but sometime getting the SMS with the verification code may take few minutes. If you waited more than that and still didn’t get the SMS, please verify that the phone number that you entered is correct. If you are still having problems, please contact us at
support@timeet.co
Timeet BasicsQ: How do I know who has Timeet?
You don't have to care who has Timeet. The system automatically identifies that and in case you are inviting someone that is not a Timeet user, the app suggests you send the details of the invitation using SMS.
Q: How do I know who responded to the invitation?
There are 2 ways to know who responded to the invitation:
1. You get push notification with any response
2. When you open event details you have a list of all the invitees and their response. If there is no sign by the name that means that this person hasn't responded yet. Note that when you use to 'Share' your event only those who open the link appear on your 'Invited' list.
Q: There is unrecognized number on the 'Invited' list. What does it mean?
If you shared your meeting, anyone that got the link can response. If you don’t have this person in your contacts, it will appear as a phone number + name as registered in Timeet.
Q: What is the use of the 'Inbox'?
The inbox presents all invitations that you get from other people. For each and every message that gets into your inbox, you get push notification.
Q: How do I create a meeting?
Press on the "+" sign and it will open the "New Event" screen. There you can enter the following details:
• Title of the meeting• Invite your contacts• Share your event using any IM or email platform• Start and end date and time• Location• Reminder – default reminder time before the event.• Define if it is a recurring event and if yes what is the frequency• Remark
Q: How many people can I invite to a single meeting?
Currently you can invite up to 250 people to one meeting. If you share your meeting only the first 250 will be able to view the event.
Q: Can I send invitation to a group of people?
If you have an existing group in any IM platform, you can share your meeting with this group using the "Share" button.
Q: Where can I change the system defaults?
You can go to "Settings" from the application main menu and change the following parameters:
• User Name (that would appear on others' meeting information) if you are not listed in their personal contact list.
• Change phone number – Since your phone number is your identifier, in case you change your phone number (either permanently or just for a short period) and still want to keep all your information, you should update your new phone number here. If you change your number permanently, make sure to delete your account (see below).
• Profile picture – you can upload a picture that will appear by your name on other's contact list.
• Reminders – define default time for alert.
• First day of the week – Define whether your first working day is Sunday or Monday.
• Display cancelled meetings – If you choose 'Yes' meetings that you declined will still appear on your calendar (in different color)
• Timeet meetings - Preferred color for your Timeet meetings
• Delete account – If you are about to permanently change your phone number, please make sure to delete your account. That will delete all your data from Timeet servers and will make sure that in case some day your old number will be used by someone else, he want be able to get any of your old information.
Q: I'm not sure when should I use "Invite" and when should I "Share" the meeting with others?
Using "Invite your contacts" keeps your invitation within the Timeet platform. That means you, and only you, control who are the invitees and see their responses. However, in order to use "invite your contacts" you have to know all invitees phone numbers and choose it one by one. If you choose to "Share" your meeting using other platform, you can choose from any group of people that is defined there (e.g. Whatsapp group) but you can see only those who chose to response to the invitation.
Q: Can I use different language?
Though Timeet is a multi-lingual platform, currently we support only English and Hebrew. We plan to add additional languages in the near future.
Time zone supportHow does Timeet handle different time zones?
Timeet uses the current time zone that defined on the phone. That assures that your meetings are always presented on the same time zone that you are at.
If I traveled to a different time zone how would it reflect my meetings?
Timeet adjusts calendar time presentation to the local time zone so you are always on time to your next meeting.
If you set a meeting and then moved to a new location with a different time zone, please note that the meeting scheduled will be updated according to the time changes between the different time zones.
I moved to a different time zone and Timeet didn't update accordingly
Make sure that your phone "Date & Time" definitions are set automatically and that the time zone is correct.
