Careers

WORK OPPORTUNITIES

We offer opportunities to work with smart, inspiring, and collaborative teams where respect for individual talents, whether you are new in the industry or a seasonal hotelier looking for a new challenge, is the norm.

You may submit your resume to the Human Resources Department or email recruitment@makatidiamond.com.

Executive Assistant

• Responsibilities
• Provide general administrative assistance
• Manage expense reports, calendar, and email management
• Coordinate and facilitate executive-level meetings, including agendas, meeting minutes, and drafting action items
• Support the executive in personal areas such as appointments, travel, events, etc.
• Support the executive in all aspects of their multifaceted role across several businesses
• Comply with the Hotel’s policies and standards
  
  
• Qualifications
• Experience and knowledge in Engineering is an advantage
• Proven experience in executive administrative assistance, and executive support
• Proficient in handling expense reports, calendars, and email management
• Outstanding customer orientation and ability to maintain professionalism in handling confidential and/or sensitive information
• Excellent organizational and time management skills
• Ability to manage multiple tasks and prioritize effectively
• Excellent English and Filipino communication skills (written and oral)
• Proficient in Microsoft Office applications (Outlook, Word, Excel, Microsoft, PowerPoint)
• Can work well independently and remotely

Front Desk Associate

• Responsibilities
• Responsible in welcoming guests and assisting them effectively, courteously, and professionally with all front office-related functions including check-in and check-out
• Maintain a high standard of service while ensuring adherence to Makati Diamond Residences’ standards and policies
• Respond to customer inquiries and requests in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary
• Collect payments and verify credit acceptance by reviewing and recording customer information and operating credit card authorization systems
• Monitor lobby and determine customer flow
• Well-versed with the products, services, and amenities offered by Makati Diamond Residences
• Highlight amenities and services of the hotel to prospective guests, and utilizes all resources to ensure guest satisfaction
• Work collaboratively with other colleagues, managers, and resources

• Qualifications
• Bachelor’s Degree in Hospitality or Tourism preferred but not required
• Minimum 1 year working experience in the same role and property rating
• Familiarity and understanding of hospitality industry standards
• Excellent English and Filipino communication skills (written and oral)
• Customer-oriented with strong problem-solving skills
• Good team player and can work well even with minimal supervision
• Fast learner and flexible
• Proficient in Microsoft Office applications (Outlook, Word, Excel, Microsoft, PowerPoint)
• Basic knowledge in OPERA and/or similar hotel system

Diamond Assistance Agent

• Responsibilities
• Know basic telephone operation
• Provide general information needed by the internal and external guests
• Answer incoming/intra-hotel calls with proper phraseologies, and connect them to the appropriate extension/local/room number in an accurate, courteous, and professional manner
• Ensure immediate assistance and coordinate guest requests at the shortest possible time
• Efficiently facilitate guest wake-up call request

• Qualifications
• Fluent in English and Filipino communication (written and oral)
• Proven effective listening skills
• Enthusiastic and courteous at all times
• Attentive to guest requests and concerns

General Accountant

• Responsibilities
• Responsible for payroll processing
• Knowledgeable in Government Contributions and Tax Remittance
• To handle and maintain bookkeeping
• Reconcile accounts payable
• Enter data, maintain records, and create reports and financial statements
• Record day-to-day financial transactions and complete the posting process
• Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger, and general ledger

• Qualifications
• Bachelor’s Degree in Accountancy, Finance or related field/s
• Minimum 2 years of experience in the same job function
• Solid understanding of tax and accounting payable principles
• Proven ability to calculate, post, and manage accounting figures and financial records
• Hands-on experience with spreadsheets and proprietary software
• Proficiency in MS Office
• High degree of analytical skills and attention to detail

Income Audit Officer

• Responsibilities
• Check and classify Cashier Settlement Reports
• Check proper settlement of all charges including comprehensive documentation of reports
• Classify and group same type of cashier settlements
• Check revenue and discount postings
• Compute and validate revenue postings and its corresponding service charge and government taxes
• Check application of discounted transactions and validate complimentary transactions and representations
• Verify proper procedures in posting of revenue adjustments and allowances
• Communicate, record, and file audit findings, effecting adjustments, and resolutions to Audit Manager and concerned Department Head

• Qualifications
• Bachelor’s Degree in Accountancy, Finance or related field/s
• Strong organizational skills, ensuring meticulous and well-maintained documentation for efficient record-keeping
• Effective multi-tasking abilities
• Excellent interpersonal skills for collaboration with internal and external customers
• Able to work well independently

Cadet Plant Operator

• Responsibilities
• Bachelor’s Degree in Mechanical Engineering
• Registered Mechanical Engineer
• Fresh graduates and/or recently passed engineers are welcome to apply
• Knowledge of using and operating common maintenance equipment and tools
• Good team player and can work well even with minimal supervision
• Fast learner and flexible
• Excellent attention to detail and analytical thinking skills
• Able to work under pressure
• Proficient in Microsoft Office applications (Outlook, Word, Excel, Microsoft, PowerPoint)

• Qualifications
• Support the Engineering Department in the supervision and monitoring of the operation, repair, and maintenance of the hotel
• Assist in ensuring all equipment and systems are in good working condition and by the standards and industry’s best practices
• Assist in the proper execution of routine, corrective, and preventive maintenance tasks
• Familiarize, organize, and update technical records and documents (i.e. local and/or Government permits and licenses)
• Assist in constructing and implementing a standard maintenance program, with an emphasis on planning/scheduling and preventive maintenance
• Communicate with direct supervisors to discuss and resolve matters related to maintenance and safety
• Performs other functions as may be assigned by immediate superior from time to time

Restaurant Supervisor

• Responsibilities
• Work closely with the Food and Beverage Manager in monitoring the day-to-day outlet operations.
• Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
• Maintain a high standard of service while ensuring adherence to Makati Diamond Residences’ standards and policies
• Build and maintain strong relationships with regular patrons and VIP guests. Anticipate their preferences, provide personalized service, and ensure satisfaction to establish loyalty.
• Assist in training new staff members within the department.
• Assist management with motivating, developing, coaching, and counseling staff members to ensure the proper level of service is being provided to guests.
• Foster effective communication and collaboration between food and beverage and kitchen staff during special events and reservations.
• Maintain a high level of knowledge regarding MDR’s products, amenities, and services.

• Qualifications
• Bachelor’s Degree in Hospitality or Tourism preferred but not required
• Minimum 3 years working experience in Food and Beverage
• Preferably with trainings, seminars, and certifications related to Food and Beverage
• Familiarity and understanding of hospitality industry standards
• Excellent English and Filipino communication skills (written and oral)
• Customer-oriented with strong problem-solving skills
• Good team player and can work well even with minimal supervision
• Fast learner and flexible
• Proficient in Microsoft Office applications (Outlook, Word, Excel, Microsoft, PowerPoint)
• Beverage knowledge is a plus

Events Coordinator

• Responsibilities
• Attends to clients’ inquiries (telephone, email, written or walk-in)
• Assist in the planning and coordination of events
• Prepares banquet event orders, contracts and adjustments
• Blocks function room and prepares banquet event orders (BEO) for in-house events/activities
• Checks and ensures that all requirements for functions are prepared and delivered before the event.
• Maintains and organizes files, work areas, and office equipment.

• Qualifications
• Bachelor’s Degree in Hotel and Restaurant Management, or Marketing is an advantage but not required
• Fresh graduates are welcome to apply
• Demonstrates teamwork
• Ability to multitask and work well under pressure
• Excellent English and Filipino communication skills (written and oral)
• Customer-oriented with strong problem-solving skills
• Good team player and can work well even with minimal supervision
• Fast learner and flexible
• Proficient in Microsoft Office applications (Outlook, Word, Excel, Microsoft, PowerPoint)