Reduced server downtime and smoother production operations

Going above and beyond.

"Edge Networks will often go above and beyond, and their staff solves problems critically and intuitively."

Zachary Fitzgerald, Bake Works

The Challenge

Bake Works is a family-run, cutting-edge food manufacturing facility specializing in responsibly produced baked goods. Before partnering with us, Bake Works reported experiencing issues such as frequent server downtime, instability of business-critical applications, and a lack of network connectivity across locations, which resulted in roadblocks to production and asset-tracking operations.

The Process

For easier upkeep and accessibility and to combat the frequent server downtime, we donated a new server to Bake Works and moved one of their existing servers to a new location in their main warehouse. We also donated and installed a new firewall for the Bake Works main office and satellite warehouse to ensure secure, cross-location VPN connectivity. To improve app usability and guarantee the stability of business-critical applications, we reconfigured the server for app stability and provided ongoing support and troubleshooting.

The Results

With the server we donated to Bake Works, we were able to successfully decrease downtime by an estimated 98%. Additionally, the newly-installed firewall donated by us allowed Bake Works' remote staff to easily and consistently access the main server and business-critical applications, which resulted in smoother production operations and improved app usability.